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Blue Yonder Luminate Logistics

Blue Yonder Luminate Logistics
Formerly RedPrairie, JDA WMS

Overview

What is Blue Yonder Luminate Logistics?

Luminate Logistics, from Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) provides an end-to-end execution platform to help drive flexible, fully autonomous distribution networks. Built on top of their AI/ML-based supply chain platform, Luminate Logistics helps organizations recognize problems…

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Recent Reviews

TrustRadius Insights

High Customization: Many users have praised RedPrairie for its highly customizable nature, allowing them to meet the diverse customer …
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RedPrairie Review

3 out of 10
August 20, 2014
Incentivized
RedPrairie is being used at all of our US manufacturing plants warehouses. It helps promote standard work, controls age management and …
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RedPrairie WMS Review

5 out of 10
July 30, 2014
Incentivized
The RedPrairie Warehouse Management System (WMS) was used by my company's principle US consumer electronics parts warehouse facility in …
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Pricing

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What is Blue Yonder Luminate Logistics?

Luminate Logistics, from Blue Yonder headquartered in Scottsdale (formerly JDA Software Group) provides an end-to-end execution platform to help drive flexible, fully autonomous distribution networks. Built on top of their AI/ML-based supply chain platform, Luminate Logistics helps organizations…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Blue Yonder Luminate Logistics?

Blue Yonder Luminate Logistics Videos

Both Blue Yonder Luminate Logistics and Oracle SCM Cloud bring different flavors to the logistics and warehouse management space - enabling businesses to more efficiently track and manage their inventory. In this video, TrustRadius compares the two products for their reporting...
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Blue Yonder Luminate Logistics is a logistics management software that can help streamline warehouse deliveries, shipments, receipts, and more. The fulfillment space is cluttered with options to improve performance, efficiency, and turnaround - but Blue Yonder comes highly rec...
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Blue Yonder Luminate Logistics Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(14)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

High Customization: Many users have praised RedPrairie for its highly customizable nature, allowing them to meet the diverse customer requirements of their 3PL business. This level of customization has been appreciated by multiple reviewers who have found it useful in tailoring solutions and fulfilling specific customer demands.

Efficient Warehouse Labor Management: The accurate and efficient use of warehouse labor in RedPrairie has been highlighted by several users. Transactions are tracked, and inventory rules are in place to maintain accuracy. Additionally, the sophisticated work queue engine assigns the best tasks to warehouse workers, optimizing their efficiency.

Robust Integration Capabilities: RedPrairie's robust integration layer has been commended by multiple reviewers for its ability to handle data input and output to various hosts and destinations. This feature ensures seamless communication between different systems, enhancing overall operational effectiveness.

Complicated Customer Requirements: RedPrairie has been described as complicated by several users due to the need to accommodate various customer requirements. Some reviewers have expressed a desire for a simplified version specifically designed for smaller customers.

Cluttered User Interface: The user interface of RedPrairie has received criticism for being cluttered and overwhelming. Many reviewers have mentioned that there is an excessive amount of information displayed at once, making it difficult to navigate and find what they need. Suggestions have been made for customizable interfaces to address this issue and allow users to tailor the display according to their preferences.

Slow Update Process: Users have reported a slow update process in RedPrairie, where changes made in the system take a significant amount of time to reflect in live sessions. This delay in updating can cause inefficiencies and frustration among users who rely on real-time data.

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Shivom Varadarajan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The software helps in developing company-specific solutions to typical day-to-day problems in warehousing & logistics as well as helps in making sure that the daily operations are running at optimum levels & no hiccups are faced by the ops team in arranging, sorting & processing the pickups & deliveries. The ability to develop solutions for very specific use cases is a major plus for this service.
  • Designing use case specific solutions to warehousing problems.
  • Ability to mold the current software as per specific client requirements.
  • Excellent back end and after sale services & support.
  • User Interface has too much info at a given time which can be broken down further to reduce clutter.
  • End-user needs to have more customizable options to design the page as per their comfort.
  • Changes made can be updated quicker, as of now it takes too much time to reflect the same in live sessions.
Blue Yonder Luminate Logistics is very well suited in case you are facing a problem with your warehousing & processing. The service not only helps you in understanding the problem in-depth but also provides multiple solutions & suggests the best possible amongst the same which suits your organization's specific requirements.
  • Flexibility at a large scale to tackle your company specific warehousing needs.
  • Ability to design the current modules as per your liking & requirements.
  • Support to end user after sale services & quick query resolution.
  • Warehousing errors were reduced by almost 12% with Blue Yonder Luminate Logistics.
  • Order processing was done at more than 7% of the average TAT with the use of this service.
  • End-user & ops team had higher productivity by almost 15% after integrating the service in day-to-day activities.
Bridge LCS - Logistics Software, Coupa Supply Chain Design & Planning (Llamasoft), Adobe Analytics
Scott Strader | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
RedPrarie is being used across the organization. It is the back of house reporting used with our POS system. It is great because we have several restaurant locations and we are able to aggregate data for one location, the whole company, or a select group of locations. It also helped with metrics by pulling data from various sources for reporting. It also had features that would allow us to update information on the POS as well as add users information for POS access. It also is a time keeping system built in. I guess essentially RedPrarie is more of the backbone to the POS and they could have been swapped out with another vendor, but they seemed to be pretty reliable compared to other companies in this industry.
  • Allows access from anywhere
  • 24/7 Support
  • Reliability
  • Compability with newer browsers
  • Less setup on new machines
This is a great system if you are working with a small to global sized company. They are able to handle the bandwidth and seem to be able to suit your needs. They are able to scale quickly. It is nice that you are able to work from almost any location with an internet connection and get fairly updated reporting within the past couple of hours.
  • Less time crunching numbers
  • Less Report Building
  • Less time being at a specific site for access
RedPrarie seems to have been better than Aloha. I will say that I used Aloha a very long time ago and it is probably light years ahead now. Aloha seemed to be a little more flexible in what you could do. The major downfall was you had a system that needed to be connected to the POS network directly on site that would be used only for reporting. This would require you to have another PC for computing needs. Like I said before, this is probably something that has changed in the newer world of Aloha.
August 13, 2014

RedPrarie Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
As a warehouse management system (WMS) system at the warehouse with the advantage of a flexible WMS system.
  • Customization - There is a network of consultants outside of RedPraire that can customize it without having to go through the giant
  • Implementation - There is a network of consultants within and outside of Redprairie that can implement the software
  • Real Time Orders Processing with EDI, XML integration, Ideal for 24/7 operations
  • Needs experienced IT support
  • Primary focus is on consumer good and retail
Ask about IT cost first and IT support second. Also ask about international support if applicable.
  • RT Order Processing
  • EDI/ XML Integration
  • Integrated to the supply chain execution
Because it works very well and I know it.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
RedPrairie WMS is one of the WMS solutions used in our global distribution centers. We completed a thorough evaluation of their solutions along with Manhattan Associates, SAP, and Oracle. We were looking for a solution that met the evolving needs for our global business units as well as give us flexibility in changing or consolidation of facilities or 3rd party logistics providers.
  • The core WMS has very strong capabilities for the high tech industry and use by 3rd party logistics providers.
  • The product is highly configurable and scalable for large complex operations.
  • There is a lot in the core product that can be used with consistent user experience. Other providers have multiple modules that have different user experiences.
  • A lot of third party logistics providers already use and are comfortable with Red Prairie WMS.
  • Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
  • As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
  • As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.
Red Prairie WMS and labor management has the functionality needed to optimize a warehouse and could have lower initial and long term cost of ownership. During the selection process, you need to find examples where they've recently implemented companies like yours successfully. Also carefully evaluate and select your project team if you are depending on them for the implementation. If you need broader supply chain capabilities beyond the warehouse, carefully assess vendors capabilities and experience. There was a strong willingness to partner and build out solutions but that comes with a lot of risk to timeline, cost, and long term upgrade path.
  • Red Prairie is used by some of our logistics providers that are very positive about the system and able to support our business.
  • We did not select Red Prairie to be the standard solution to be used globally.
  • Manhattan Associates
RedPrairie was already in use in some of our sites and selection process was done many years ago. In terms of core WMS functionality, these vendors were very close. Our users gave RedPrairie a slight edge and a little easier to use and configure. We selected Manhattan due to superior implementation experience/process and broader supply chain software capabilities for distributed order management and trading partner management.
Once these systems get installed, it becomes hard to justify switching out for different provider. For facilities that are using RedPrairie, it's unlikely we would change in the near future and should be renewing.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
The RedPrairie Warehouse Management System (WMS) was used by my company's principle US consumer electronics parts warehouse facility in Kent, WA. All incoming parts from foreign countries would arrive at this facility to be inventoried by the RedPrairie WMS and then the parts were picked, packed, & shipped to repair depots, 3rd party servicers, or end users.
  • In general, the customer support was adequate. Fortunately, we were large enough to be able to exert pressure on RedPrairie senior management when problem resolution was slow. Due to the uptime criticality of our warehousing operation, we couldn't afford any major delays more than 4 hours because of the order backlog.
  • The RedPrairie technical staff was knowledgeable. However, our particular WMS system had been highly customized over the years and it did not seem that their support techs had complete understanding of our system configuration. We were forced eventually to seek support from a 3rd party RedPrairie servicer who had originally installed our system.
  • By and large, the RedPrairie WMS system worked very well and we were able to integrate it with our ERP system.
  • RedPrairie had project managers but they didn't seem to have much control or influence in the RedPrairie professional services group.
  • RedPrairie would not accept customer statement of work (SOW) and were very reluctant to negotiation on terms and conditions. Many hours were spent by our procurement staff in trying to negotiate key issues or deadlines. After awhile, one of our procurement staff refused to deal with RedPrairie SOW or contracts out of sheer frustration.
  • RedPrairie billing, especially for professional services, was atrocious. No details. No copies of consultant travel receipts. Delayed and incomplete bills.
The Warehouse Management System (WMS) system was very good. I just would be very careful in negotiating T&C's on SOWs and contracts, especially focus on getting performance/deadline penalties. I would insist on prompt and accurate billing, especially for any travel expenses. Also, insist that any consultant travel be approved by you in advance, For example, during a pre-installation planning meeting on a Friday, 6-7 unexpected out-of-town RedPrairie associates showed up, stayed the weekend at one the best hotels in the area, went to a gourmet dinner together at a top restaurant; and then presented a bill running thousands of dollars for the air travel, hotel, & meals.
  • Not knowledgeable enough about any positive or negative ROI. The WMS product worked well so I guess it was a positive ROI. Installation or upgrades were problematic.
Only had experience working with the Vigna and RedPrairie WMS systems. Vigna had better customer support but was not as customizable a product as RedPrairie. I did not make the selection decision for either RedPrairie or Vigna. Both these systems were in place previously.
Again, the product was good. Customer service was OK at best. For any new installations or upgrades, I would seek a third party servicer/installer who would be more flexible in contract negotiations and provide service guarantees beyond what could expected with RedPrairie itself. If you choose to deal with RedPrairie directly, prepare for a lengthy negotiation process.
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